Best Teacher Project.

pROJECT OVERVIEW

The product:

Best Teacher is a Phoenix, AZ based organization focused improving pedagogy and communication among teachers. The organization wants to develop a tool that helps teachers find resources and communicate with other teachers. Best Teacher’s target users include first year teachers, experienced teachers, and master teachers so that mentorship and support can be gained at every phase of being a teacher. 

Role: UX designer leading the app and responsive website design from conception to delivery

Timeline: April 2022 to July 2022

Responsibilities: Conducting interviews, paper and digital wireframing, low and high-fidelity prototyping, conducting usability studies, accounting for accessibility, iterating on designs, determining information architecture, and responsive design.

rESEARCH

•  I used Best Teacher’s data from the survey that was conducted at their most recent annual conference. Interview questions were developed, and user interviews were conducted. 

• Many participants recollected on their apprehension as first year teachers and that they needed more support and more resources. 

• Experienced teachers also provided similar input concerning times when new curriculum initiatives and standards were mandated. They stated that they would benefit from having such an app that they can access at anytime, anywhere. 

• The feedback received through research was apparent that individuals would benefit from an app that connects them with other teachers. It was very clear that users would be open and willing to work towards improving their teaching experience and supporting other teachers if they had access to an easy-to-use network of other teachers.  

User Personas and Journey Map

Competitive Audit

dESIGN

cONCLUSION

What I learned

I learned that teachers are very responsive to having a platform where they can reach out to each other. The mentor/mentee relationship was present through the research. I learned that the problem I was trying to solve involved being able to upload, view, and download in a number of different file types. Also, indexing chat responses was another aspect that was very important. I went through each step of the design process and aligned the app with specific user needs. This process helped me come up with solutions that were useful and easy to access by the user.