about.

 PHILOSOPHY

I believe in continuous learning. There is always something new on the horizon and another way of thinking about something. I understand the importance of reflection and feedback in the creative process. I know that communication and collaboration help to establish constant improvement and excellence among groups. Whether it is in the boardroom, out in the field, or virtual, branding and messaging are everything. In addition, it is important to harness the ideas and abilities of involved individuals during the development and maintenance phases of any product. Success and excellence are constant goals. 

 BACKGROUND

I have had the opportunity to visit different countries, explore multiple states, and learn more about various histories and cultures. This has helped me to better understand the user experience and how to craft messages that speak to diverse audiences. 

My professional path has focused on design, psychology, marketing, technology, and education. The intersection of these fields has helped to hone my skills across disciplines. I have encouraged and led teams in for-profit businesses, non-profit organizations, and government agencies. I understand the nuances of face to face communication as well as virtual communication. I can ideate, develop, and execute campaigns and projects that are user oriented. I can deliver information that is easy to understand and actionable. I am a skilled presenter and researcher. 

My bachelor's degree provided me with a foundation in Marketing. My master's degrees in Human Services Administration and Counseling developed my perspective on psychology and education. My doctorate degree created opportunities to explore the connection between psychology, learning, and technology. Along the way, I have been a constant learner and adopter of design and technology. My experience consulting has equipped me with skills to foster success in start ups, tech companies, educational organizations, non-profits, and businesses.

Email: KNKilgore12@gmail.com

LinkedIn: www.linkedin.com/in/knkilgore 

 WORK EXPERIENCE

• Instructor, 2019 - Present

• UX Design Intern, 2024 - 2025

• Marketing & UX Consultant to Non-Profit Organizations, 2019 - 2025

• UX Project Manager, 2017-2020

 CERTIFICATIONS

• AI Governance and Implementation

• Corporate Training

• Communication Strategies for the Digital Age

• Digital Marketing Professional

• UX Design Professional

• Business Statistics

• Ancillary Guidance Counseling

 EDUCATION

• Ph.D. Pyschology

• M.Ed. Counseling

• M.S. Human Services Administration

• B.S. Marketing

 SKILLS

• UX/UI Design Skills -- PDLC, Agile, Waterfall, full stack marketing, design systems, WCAG (accessibility), branding, sketching, storyboarding, personas, empathy, user testing, research/reporting, usability studies, A/B testing, wireframing/prototyping, visual communication, information architecture, accessibility experience, color theory, typography, iconography, project management, SEO, strategic planning, solution orientation, curriculum design, mobile first design, native app design, responsive web design

• Software Skills -- Figma, AI Prompting, Adobe XD (Adobe Creative Suite), InVision, UserZoom, Salesforce (CRM), LLM / NLP, ServiceNow, SharePoint, Canva, Office Suite, Google Workspace, AWS, SPSS, PaaS/SaaS, Momentive, HubSpot (CRM), Email Marketing, HTML/CSS/C++, Java, WordPress, IBM legacy databases, NetSuite (ERP), Oracle (Okta, PeopleSoft, EBusiness), Microsoft Teams, Zoom, Cisco Webex, Five9, Blackboard (LMS), Moodle (LMS), Google Classroom, Cloud based solutions, IoT

• Soft Skills -- writing, communication, collaboration, leadership, user advocacy, customer service/support, scheduling, holistic planning, time management, self-starter, analytical thinking, ability to work independently and remotely

 LANGUAGES

• English (native speaker, fluent in US, UK, and Canadian variants)

• French (intermediate in speaking, reading, and writing, Continental variant)